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Outlook 2022 mac on my computer location

Where does Outlook for Mac (Office365/2015) store actual email files moved to the 'ON MY COMPUTER' section? (manually) from my 'INBOX' to a folder structure under the 'ON MY COMPUTER'. I'd like to know where these are so I can back up the directory occasionally. Outlook 2016 keeps it in ~/Library/Group Containers/UBF8T346G9.Office. In Outlook 2016 for Mac or Outlook 2019 for Mac, on the Tools tab, choose Import. In the Import box, select Outlook for Mac archive file (.olm) > Continue. Locate the .olm file on your Mac, and then choose Import. Imported items appear on the navigation panes (Mail, Calendar, People, Tasks, Notes) under On My Computer

Enable new Outlook. Hide local folders. Hide text about adding non-corporate mailboxes. Set the order in which S/MIME certificates are considered. Specify calendar first day of week. Specify default weather location. Specify Office 365 mailbox to be added on first launch. Specify when pictures are downloaded for email Select Hide On My Computer folders. Select Organize > Reading Pane. Select Right, Bottom, or Off. To change the size of the reading pane, rest the pointer on the border between the reading pane and the message list, and then drag the border to the right or left. Select Organize > Arrange By, and then select an option Step 2: Click Outlook for Mac Data File. Step 3: Select an option to filter by category or item type. Note: if you want to export all items in Outlook, click Items of the following types, and then select all the check boxes. Step 4: Click the right arrow to continue. The Outlook for Mac Data File uses the .olm extension. Hope this will help 5. Restart the entire mail program. 6. If your folders are still not showing, please go to the View menu and select Show Mailboxes. What's more, if these folders are under On My Computer, they could be hidden. To show the On My Computer folders in the navigation pane, on the Outlook menu, please click Preferences Save the File to a New Location. Use Outlook's File > Save As option to save a copy of the temp outlook file to a location you can easily access and remember! Open a File's Properties in Outlook. Shift to the Mail view by clicking the Mail in the Navigation Pane; Open the email message attachment that you want to see; View the size, file.

Microsoft® Outlook® For Mac - Available With Microsoft 365Â

  1. Outlook on Mac will either export everything - all account/folder headings in your Outlook list, including any existing On My Computer folders - or items flagged with a Category. If you are exporting to save an account that is being disabled (vs. everything in your Outlook/other email profiles used in Outlook), you will want to label the.
  2. g it does all this automatically and there should never be a need for rebuilding manually
  3. How to archive email in Outlook 2016 for Mac . Archiving email can help you keep your emails organized, making it easier to find older emails and to keep your Inbox and folders uncluttered. 1. To begin archiving your email, click the . Home tab on the ribbon. Next, go to Rules from the ribbon and select Create Rule. 2. Select Exchange on the.
  4. A .pst file is the data file used by Outlook for Windows to archive your email messages, contacts, calendar items, tasks, and notes. Import the .pst file in order to transfer messages from a Windows-based computer to Outlook 2016 for Mac or Outlook 2019 for Mac
  5. Outlook 2016 for Mac stores messages and other items, such as calendar events, contacts, tasks, and notes, as a SQLite database on your computer. If you turn on Time Machine, it automatically makes copies of every file on your computer on a regular basis
  6. Mac Outlook uses a file named .olm instead of .pst To create one (the File>More Items...>Outlook Data File menu being missing on Mac Outlook): Use File>Export... (Choose 'Items of these types' and un-tick everything) to create an empty .olm file; Use File->Import... to bring that file in to use. The file will appear on the left under 'On My.
  7. Outlook 2011 for Mac; Outlook 2016 for Mac; Outlook 2011 for Mac. To start using local Mac archiving, you would need to create the Archive folder. To create the Archive folder: Unhide On My Computer folder: in Outlook 2011 > click on the Outlook menu at the top of your screen > Preferences > General > uncheck the box Hide On My Computer Folders

My colleague granted me permission to her mailbox but when I try to add it to Outlook I get the following error; Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The operation failed. An object cannot be found. When I try to expand the folder list, I get another error; Cannot expand the folder. She double-checked the permissions and even set it to. You need to have Mac Outlook on your system for executing this method. See the steps below to access the OLM files: Step 1: In Mac Outlook 2016 or 2019, on the Tools tab, choose Import. Step 2: In the Import tab, select Outlook for Mac archive file (.olm) then click Continue. Step 3: Now locate the .olm file on your Mac, and choose Import Transfer the PST file to your Macintosh system. On the Outlook for Mac File menu, select Import. Select Outlook for Windows Data File, and then click the right arrow. Import Windows Outlook file to Mac Outlook. Locate the data file on your computer, and then select Import. Once the import process is complete, select Done Here are the instructions for Outlook for Mac 2011 and 2016. Basically you have to select the folder or messages you want to apply rules to, then on the Message menu, point to Rules, point to Apply, and then click a rule or click Apply All. You can also right-click or use the toolbar to get to the Rules menu

New Contact List Icon is Grayed out in Mac Outlook 2016. Click on the Outlook > Preferences... menu options. On the Outlook Preferences dialog box, click on the General icon (top row). Un check the Hide On My Computer folders check box. Close all dialog boxes and exit Outlook. Relaunch the Outlook application Maybe Outlook isn't sending mail. Maybe it isn't receiving mail. Like any email program, if you're not connected to the Internet, Outlook won't work at all. But there is a setting called Work Offline that can simulate a working Outlook, unfortunately if this is toggled the program won't try to connect to the internet even if you're fully hooked up Outlook 2016 (Mac) Creating a Distribution List/Group: Open Outlook. Click on the People icon ( ) located at the bottom left of the screen. Next, make sure the Home tab on the top left side of the page is selected and then click the New Contact Group button Just happened to purchased MS Office 2016 for Mac with Outlook. I was using the Entourage for Mac 2008 for many years. Entourage can only export .rge, but Outlook 2016 is not able to import the .rge. Hope someone will have solution :-) Wayn Mac Outlook 2016 Calendar Sharing. On My Computer . Calendar Properties General Storage Permissions User Default Finlay, Patrick Free/Busyj Timej Subject, and Location O Folder visible Folder contact Folder owner Cancel Time, subject, Free/Busy time O Full details Delet

Under the Then section, define the action as: Move message + inbox on My Computer The location My Computer is your local computers copy. If you pull down in that menu, you'll see that you can specify another location if necessary. 6. Finally, Click Ok, making sure that the Enabled button is selected. 7 Method 1: - Add Outlook OST File in Microsoft Outlook 2016, 2013, 2010. In this method, you will find steps to add OST file in Outlook 2019, 2016, 2013, 2010, 2007, and all its below versions. Simply perform the steps given below: First, stop Outlook by closing it. Go to Windows Start and click on My Computer or This PC according to windows. Here's one for you. I have iCloud for Windows installed and syncing with Outlook 2016. For a week or ten days now, events in my iCloud calendars are not showing up in Outlook, even if created in Outlook. I just created an appointment in Outlook on one of the iCloud calendars, saved it and it doesn't display in Outlook Create a Contact Group (local distribution list) in Outlook 2016 for Mac. A Contact Group is a distribution list saved within Outlook only (local distribution list), where you can manage your own list of members Just a couple comments on the desktop version of Outlook (apologies if any if this is covered above; I didn't see it, if it was). 1) For Insiders, the search box was moved to the new location around two months ago, though I've noticed that it sometimes relocates itself back to the traditional location from run-to-run

Where does Outlook for Mac (Office365/2015) store actual

Office 2016 for Mac Updated With Full Screen Outlook and More. Microsoft has released an update for its Office 2016 for Mac suite that addresses multiple security vulnerabilities, fixes bugs and. I've been using Outlook 2016 (Outlook for Mac) since it was released not long ago. The version I have installed should be the latest, 15.8.1 (150311). Let me describe my problem. I have a meeting on my calendar. It took place today March 31st at 9:30 AM EST. Yes, that was the actual time of the.. This one is easy: Go to Outlook menu, Preferences, General and tick Hide On My Computers. This will remove it from the view. The other setting in General controls folder grouping. If you don't like to have your folders grouped together, untick Group similar folders together. Warning: When you hide the folders on your computer, you can't create. All the latest versions of Microsoft Outlook, including Outlook 2016, 2019, O365, and Outlook for Microsoft 365, use the same registry location for the OLK folder Disagree: The default setting of the MS-Outlook 2016 (part of MS-Office 365 ) on my Surface Pro 4 is on the path C:\Users\username\AppData\Local\Microsoft\Outlook ALL e-mail programs that I've encountered (including MS-Outlook, Outlook express, Evolution, Thunderbird, Pegasus Mail, Windows Mail) insist on using obscure locations to store.

Summary: Moving Outlook data file (.ost) from one computer to another is quite easy and doesn't require much effort.In this blog, we have explained the step-by-step procedure to transfer Outlook data to a new computer or Outlook profile. We've also mentioned an OST to PST converter tool that can help you extract and transfer data, such as email, contacts, calendar, notes, tasks, etc., from. Outlook for Mac keeps asking for the password. Sometimes a minor gap in quality control, such as the lack of proper upgrade testing can have annoying consequences. The problem Microsoft Outlook 2016 for Mac keeps asking for password has been around for since March of 2016. Microsoft should have addressed this issue a long time ago with a. A Microsoft Outlook update released today for the desktop client introduced bugs that prevent users from creating or viewing mail. Today, Microsoft released Outlook version 2104 build 13929.20372. 6. Set a destination location by choosing the Browse button and finally hit Export to complete the procedure. This is how you can restore deleted meeting in Outlook 2016 with the help of the software to make sure none of the data is lost. The filters that are provided in the Advance Settings are as follows

Import email messages, contacts, and other items into

SysTools Add PST Tool has the ability to add multiple PST file in Outlook 2016, 2013, 2010 & 2007 at once. This Batch import PST Outlook software is specially designed for users to add PST data file to Outlook 2010. It also helps to add & import .pst file data into Microsoft Outlook without any hassle The optional, Simplified Ribbon provides a streamlined experience for Outlook with a core set of most commonly used commands in a single line and can be easily expanded anytime to the full, classic ribbon. Figure 1 - Simplified Ribbon. Figure 2 - Classic ribbon. However, the right set of commands varies by user and work style; what may be. Step 1: Create a new note: In Outlook 2007, please click the File > New > Note. In Outlook 2010, please click the New Items > More Items > Note. Step 2: In the new note dialog, type some text in it. In this case, we enter the text of Categories. Step 3: Click the button at the upper-left corner in the Note window, and then click the Save.

Set preferences for Outlook for Mac - Deploy Office

Extract Outlook Emails. Outlook Export Wizard is one of our most popular and most pragmatic products to date for exporting Outlook data. A multi-functional Outlook export and conversion tool, the Export Wizard enables you to extract the contents of Outlook PST files: export outlook emails, contacts, calendar, notes, attachments and save the data in several formats Yahoo Backup software for Mac can archive selective emails by applying filters. Backup Yahoo mail on Mac from a specific date range via date-based filter. Take backup of @att.net, @sbcglobal.net, @bellsouth.net and more, use Secure Key. Supports incremental type of backup or archive of Yahoo mail account A warning will often appear in Microsoft Office 2016 applications such as Word if you include a hyperlink to an EXE or other type of file that could be harmful to your system. The message will read: Microsoft Office has identified a potential security concern. This location may be unsafe. Hyperlinks can be harmful to your computer and data To recover your lost Microsoft Outlook contacts, follow these steps: Open your File Explorer by pressing the Windows and E keys on your keyboard together. You can also do this by simply clicking the Start button and clicking File Explorer. Next, click This PC on the left-hand side of the File Explorer window. Open your Local Disk (C:)

Customize views in Outlook for Mac - Outlook for Ma

My migration is now completed, thanks to your software. I used Outlook Import to convert about 10,000 emails located in hundreds of directories and Outlook Export Wizard to convert my .pst archives - again more than 10,000 emails. My Mac has indexed all these files with Spotlight - it was not automatically done but I managed to force it to do so As a Staff member at Rutgers, you have a number of different options for accessing email, resources, and data remotely. There have been many new technologies introduced recently that allow you to work effectively outside your office Now go to your Outlook 2016 and carryout the the normal steps and VOILLA !!!!! Reply. Wesley. Thanks, Dhiraj! It works now with your advices. I am really hoping that one day I can turn that option. Incoming mail server should be set to imap-mail.outlook.com, and Outgoing mail server (SMTP) should be set to smtp-mail.outlook.com. Next to Logon Information, fill in your User Name and Password and put a check next to Remember password. Then click the More Settings button

You can try PST Extractor Pro to import pst to Mac Mail. It will convert pst file to mbox, eml rge file file format. get more info at How to Switch From Outlook to Mac Mail With Almost Zero Effort Microsoft Office Home and Business 2016 for Mac is innovative and easy-to-use, and it's designed to meet your needs. The software is simple enough for new users and adaptive enough to keep up with advanced users. Microsoft Office 2016 for Mac lets a user create spreadsheets, PowerPoint presentations, Excel documents and much more

IncrediMail to Outlook Transfer is a convenient tool offering a full set of functions for smooth, fast and hassle-free conversion of IncrediMail data directly to Outlook or a standalone PST storage file. IncrediMail to Outlook converter program is a leading solution of its type combining an advanced core, a user-friendly interface and unparalleled efficiency of extracting data from healthy and. Change Phone and Modem Settings. To change the phone and modem settings, open the Control Panel and find Phone and Modem.. Double-click on My Location to update the location or click New to add an additional location.Outlook will use the location that is selected as your current location when you add a phone number to a contact Step 1: Sign into your Outlook.com email address at https://www.outlook.com. Step 2: Click the gear icon at the top-right corner of the window. Step 3: Select the View all Outlook settings link at the bottom of the right column. Step 4: Choose the Compose and reply option in the center column of the menu. Step 5: Scroll down and click the box. A corrupt PST file can also prevent Outlook from starting. To fix a corrupt PST you launch the SCANPST tool that ships with Outlook. The location of this utility will vary based on the version and edition of Office you are using. The default paths are listed below. Outlook 2016 Office 365: C:\Program Files\Microsoft Office\root\Office16\scanpst.ex If you have Kutools for Outlook installed, you can apply its Auto Detach option to automatically download all Outlook attachments and save to a certain folder easily.. Kutools for Outlook: Add more than 100 handy tools for Outlook, free to try with no limitation in 60 days. Read More Free Trial Now. 1.Click Kutools > Auto Detach > Enable to enable the Auto Detach feature

Migrating emails from On My Computer in Outlook for Mac

Re: Send Button Greyed Out For New Messages. I'm having a similar issue. The Send button and most of the formatting buttons. greyed out. The only way to send is to press Command-Enter on my keyboard. Other than that, I can only attach files, photos and signatures. All other options have been disabled Process for checking Outlook for personal folders (emails stored on a local hard drive instead of a server) In Outlook, click File -> Account Settings -> Account Settings. Click the Data Files tab; Personal folders (examples: archive.pst, outlook.pst, username.pst) appear in this list and are the files that should be emptied and removed In Outlook, on left side, under your folders look for ON MY COMPUTER folders. Click on On my computer > Inbox. Go up to Menu icons and select NEW - FOLDER. Type in the name you wish to call this folder. Click out of folder, and you now created a folder locally on your Mac. The last step is to move mail from other folders into your newly.

Folders Structure Missing in Outlook 2016 for Ma

notes to a .olm file and note the location where you save that file. If moving from one Mac to another, transfer the .olm file to the new one (see the Apple web site for instructions). 2. In Outlook 2016 for Mac or Outlook 2019 for Mac, on the Tools tab, choose Import. 3. In the Import box, select Outlook for Mac archive file (.olm) > Continue. 4 New. 07 Jan 2016 #2. if you go to C:\Users\<username>\AppData\Local\Packages\, open the folder that starts with microsoft.windowscommunicationsapps , open the folders \LocalState\Indexed\LiveComm inside that, then select the folder with the email you want to look at, then one folder down you'll see two folders, Mail and People 4. In the resulting window, select Outlook Data File (.pst) and click Next. 5. Then choose folders to export from (make sure the Include subfolders option is checked) and go Next. 6. In the resulting window, you can choose the location for your .pst file or leave a default path. In the Options section, select e.g. Do not export duplicate items It does not export from Outlook 2011 for Mac. Import into Outlook 2011 for Mac is supported. To import an mbox file into Entourage, simply drag and drop it onto one of the folders in the Entourage folder list. Be sure to drop it into a local (On My Computer) folder, as opposed to a folder on a server. (You will be able to move it later) To compact the PST file, go to Account Settings under the Tools option in Outlook 2007 and the File option in versions after it. In the Account Settings, click on Data Files, and then click on Settings while a PST file is selected. Now just click on Compact Now in the next dialog, and the processing will start

Now Expand Office Tools by clicking the plus sign and you'll see Microsoft Office Picture Manager. This is the only component that you need to install. Click the drop-down arrow next to Microsoft Office Picture Manager and select Run from My Computer, causing the red X to disappear. Then click the Install Now button SendGuard can be used with, Office 365 (32-bit and 64-bit), Outlook 2019 (32-bit and 64-bit), Outlook 2016 (32-bit and 64-bit), 2013 (32-bit and 64-bit), 2010 (32-bit and 64-bit) and 2007. SendGuard now also works with Outlook Web Access. Visit our SendConfirm for Outlook OWA (M365) page for more information. Can SendGuard be centrally deployed. From Outlook, go to File > Options. Select Add-Ins on the left pane. At the bottom of the window, set the Manage drop-down to COM Add-ins, then select the Go button. Uncheck the check box next to McAfee AddIn, then select OK. The McAfee Anti-Spam tab is removed from Outlook

How to find Outlook temp files on a Mac with macOS or Mac

  1. Please open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right, then select the Security tab and scroll down to the Exploit Protection section. Once there, be sure that the option to block penetration testing attacks is set to Off, then click the Advanced settings button and click on Restore Defaults located at the bottom of the advanced settings dialog
  2. Way 1: Find your Office 2016 product key in system registry. Generally, once the software is installed on computer, its product key will be saved in registry file automatically. Office 2016 product key is also stored in the system registry file after installation. So if you can find the registry file, Office 2016 product key will also be found
  3. How do I set up my Wayne Connect email on my computer or device? Share & Print. Wayne Connect may be setup to work with a variety of systems. Choose your email client from the the step-by-step guides below to get started. iOS (iPhone, iPad or iPad) Android (Droids, Samsung Galaxy Phones, Nexus phones, etc.) Outlook 2016 for Window
  4. Let me show you with the Mac. I use Apple Mail, so attachments generally show up within the message itself. If I Option-click on an attachment, a menu of options pops up: I'll open up the attached PDF file, and it appears in Preview: Here's the secret trick for Mac users: Command-click on the name of the file and check out what appears.

If Outlook is not sending only some Outbox emails, make sure you don't have the habit to preview / open / click on Outbox emails: your Outbox emails should be unread (marked with bold & italic) otherwise Outlook will not send the email and it will be stuck in your Outbox folder. Check your Outbox emails: — if the email is not marked with. DataNumen Outlook Repair. DataNumen Outlook Repair is the best Outlook repair and recovery tool in the world. It can repair the corrupt Outlook PST files and recover all emails, contacts, calendars, appointments, tasks, notes, journals, posts, etc. in them as much as possible, thereby minimizing the loss in file corruption Double-click this file to open Microsoft Outlook Inbox Repair Tool. Now hit Browse and locate your PST file. It is located at: C:\Users\ [Username]\AppData\Local\Microsoft\Outlook\ [Name].pst. Once done, hit Start and it will begin checking for errors. When the process is complete, hit the Repair button Click on the start menu and locate Microsoft Outlook there. Right-click on the program and select Properties from the options. Locate the Run menu and select Maximized from the options. Please note that you need elevated rights to save the change. Windows will automatically display an authorization prompt when you click ok or apply in the menu

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By this I mean when you are in Outlook 2016 People you will see options in navigation panel. There will be a heading contacts this computer only, possibly contacts ISP and contacts xxxxx@outlook.com . You see this in calendars, people and tasks. Always use the xxxx@outlook.com. ( keep using @ Out look.com, it can be hotmail, MSN or live. Download free OST Viewer tool to browse & read the contents of OST file such as email messages, attachments, contacts, calendar items easily. Offline OST Viewer Tool to browse OST file without Outlook and Exchange Server environment on Windows OS Connect and share knowledge within a single location that is structured and easy to search. Learn more I have found an answer that works on Outlook 2016, and gives an OK result on Android/iPhone. An ARP table keeps multiple MAC addresses for an IP address or a single one If your version of Word matches your version of Outlook, then you can make the change from within Word. If the versions don't match, use the Registry solution at the bottom of this article. Open the Options dialog in Word. Word 2007 Office logo at the left top-> Word Options; Word 2010 / 2013 / 2016 / 2019 / Office 365 File-> Option

Office 2016 for Mac Manual Database/Identity Rebuild

Step 10: That's it. You are done. Now you can turn off you computer remotely. Triggering Remote Shutdown. When you want to remotely turn off you computer just create a new mail with proper. I am getting a pop up about once every time i send and receive on outlook 2016 reporting that Malwarebytes is blocking access to a potentially malicious Category: Unspecified Domain: u1214497.ct.sendgrid.net IP Address: 167.89.118.35 Port: [52538] Type: Outbound File: C:\Program Files (x86)\Micro..

  1. Outlook 2016. Efficiently manage your email, calendar, contacts, and tasks. Push email support keeps your inbox up to date. Conversation view groups related messages and calendars, allowing the operator to view both programs side-by-side. With Outlook 2016, planning your schedule has never been easier
  2. Open Outlook, and find the Folder List; in Outlook 2016, 2013, and 2010, Folder List is the default view. From the menu that appears, select Properties, and then click the Permissions tab. If you do not see the Permissions tab, you probably have Personal Folders set as your default delivery location. In order to grant permissions, set the.
  3. Yes, I tried that for the last 20 years ever since Outlook 97 came out. When you use early binding, your app ends up calling CoCreateInstance with the CLSID of Outlook.Application - it is {0006F03A-0000-0000-C000-000000000046}, and it has not changed since Outlook 97
  4. Fig. 1. The dialog box of SCANPST.EXE. Use the Browse button to navigate to your PST file that you want to repair. Remember to close out of Outlook and all programs that use Outlook's file (e.g. Outlook Sync - make sure it is not hidden in the system tray). Next, click the Start button to begin the repair. You can be prompted to create a backup.
  5. Step 2. Android to Outlook sync. Then, click Contacts under Information panel on the top. In the contact management window, choose the contacts that you want to export. Click Export button. When the drop-down menu pops up, you can either click Export selected contacts to computer or Export all contacts to computer

Office 365 (Outlook for Windows/MacOS) - Data file

Select a save location on the local C: drive to export Favorites if you would like import them to a different browser on the same computer. 6. Name the file, being sure to include .html (do not use .htm - that file type will not import correctly to Chrome) at the end of the filename, and then click on Save auto startup folder in Windows 10 notepad in windows 10! 3.) Create a Shortcut for Windows 11 / 10 font Folder! To see the Windows 11 / 10 desktop, press the key combination Windows logo key + D. Click on an empty space on the Windows 11 / 10 desktop, right Mouse-Button

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How To Archive Mailbox Data In Outlook 2011 / 2016 For Mac

Hi, I have a problem that stops us from sending appointments to our technichians. I have a macro written in Excel 2016 that create appointments in Outlook (and a lot of other things) which works fine on my computer and others. Now one person has a new computer (also Excel 2016) where everything works except the red rows below. With oFolder Set olApt = oApp.CreateItem(olAppointmentItem) olApt. Manage Mac and PC backup—automatically. When you turn on computer backup, files on your PC or Mac are continuously backed up to the cloud. Any changes made in synced folders are automatically updated in your Dropbox account and on your hard drive. Computer monitor with file folders on desktop screen

In order to add your current contacts from Windows 7 into your Outlook 2010 program you will need to perform the following steps: 1.) Enter you Contact Folder and Select Export.Select CVS (Comma Separated Values).Store the file on your Desktop or somewhere easy to locate In the Import And Export Wizard, select Export to a file option and hit Next. Under File Type, select Outlook Data File (.pst) and hit Next. Now make sure Include subfolder is checked, this makes sure that all data including, Emails, Calendar, Contacts, Drafts, etc are exported. To export only a single folder, choose that folder and hit Next Windows Live Mail to PST Manual Steps: Step 1: Open MS Outlook and Windows Live Mail both Step 2: Click File > Export > Email Messages on Windows Live Step 3: Look for tab Windows Live Mail Export, Then Select Microsoft Exchange and Click Next Ste.. Sorry for the problem with setting up your email clients for 2 of your sites. My first comment will be that our live technical support team would be best equipped to aid you in seeing if your email issues are server related, or something related to the email client setup. Though, if webmail is working, then generally the issue is not server related